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Questions?
Shoot us a text, call or send an email! We'll respond ASAP!
Email: support@extrahandservice.com
Tel: 123-456-7890
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What is Extra Hand Services?Extra Hand is a subscription-based home maintenance service that provides you with a handyman to handle all your home maintenance needs. We offer comprehensive home care through an annual membership plan designed to save you time and money while maintaining your home at luxury-level standards.
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How much does the membership cost?The annual membership has two plan options. The basic plan for homes less than 2000 sq ft is $299 a year and the premium plan is $599 a year.
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Who are the handymen, and are they trustworthy?Our handymen are carefully vetted professionals who undergo extensive background checks. You’ll have a dedicated handyman who knows your home and handles all your needs, ensuring both safety and consistency.
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How can I start?Fill out the application (no credit card required until first visit is scheduled) Our team will contact you within 12 hours to schedule your initial visit During the first visit, your handyman will assess your home and create a maintenance schedule We'll handle scheduling quarterly maintenance, and you can request additional services anytime
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Do you include parts and materials in the membership?The cost of parts and materials (e.g., filters, batteries, paint) is not included in the membership fee. However, we’ll assist with sourcing and ordering these items for you.
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What is your refund policy?We offer a 30-day satisfaction guarantee. If you’re not satisfied within the first 30 days, you can receive a full refund.
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Can I cancel or upgrade my membership?Yes, you can cancel or upgrade your membership at any time. We offer transparent pricing with no hidden fees.
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What happens if something isn’t fixed properly?We provide a 60-day warranty on all work. If something we've fixed needs attention within 60 days, we'll fix it free of charge.
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What if I'm not satisfied with the membership?If you’re not satisfied with our service for any reason within the first 30 days, we’ll provide a full refund—no questions asked.
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How do I schedule my handyman visits?You can schedule services in three ways: We'll reach out bi-annually for seasonal maintenance Use your technician's scheduling link Text us anytime for additional tasks
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What if I have an urgent request?We handle all requests promptly, and our dedicated handyman will work with you to address urgent tasks as quickly as possible.
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What areas does Extra Hand currently service?We currently only accept applications in New Jersey.
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How does Extra Hand compare to managing maintenance on my own?Traditional Approach: Average spent on maintenance & repairs: $9,000+ Time to complete: 1-2 months Personal time investment: 10+ hours Quality: Unknown 42% of homeowners report being ghosted or ripped off Extra Hand Membership: Fixed annual cost with predictable additional hours if needed Service completed in less than 1 week Minimal time investment (5 minutes) Guaranteed excellence Dedicated, reliable handyman
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